Privacy Policy

Last updated: January 2025

1. Introduction

Karibu ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

2. Information We Collect

We collect information you provide directly to us, such as when you create an account, post a listing, or contact us for support.

Personal Information:

•Name and contact information
•Profile photos and descriptions
•Location and housing preferences
•Payment information (processed securely by third parties)

Automatically Collected Information:

•Device information and identifiers
•Usage data and app interactions
•Location data (with your permission)
•Log files and analytics data

3. How We Use Your Information

We use your information to:

•Provide and maintain our Service
•Process transactions and manage your account
•Connect you with relevant listings and users
•Send you notifications and updates
•Improve our Service and develop new features
•Prevent fraud and ensure security
•Comply with legal obligations

4. Information Sharing

We may share your information in the following circumstances:

•With other users when you interact on the platform
•With service providers who help us operate our Service
•When required by law or to protect our rights
•In connection with a business transfer or acquisition

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our Service and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

You can request deletion of your account and associated data at any time by contacting us.

7. Your Rights and Choices

You have the right to:

•Access and update your personal information
•Delete your account and associated data
•Opt out of marketing communications
•Control location sharing and other permissions
•Request a copy of your data

8. Children's Privacy

Our Service is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18.

9. International Data Transfers

Your information may be stored and processed in countries other than Zambia. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through the app or email.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

•Email: people@karibu.space
•Address: Lusaka, Zambia